Re: reporting nothing...
That's too bad. I would still try to contact the company. Check if they are willing to send you a replacement focuser and you will send defective back when replacement arrives.
I had my share of bad luck with Crayfords. I tried to upgraded one speed R&P on my 120ST. I bought Orion dual speed Crayford and it came defective. Amazon was quick to send replacements, but two replacements were defective to. After 3 bad Crayfords in a raw my R&P became more attractive to me and I decided to keep it.
Sadly, your and my experience indicate lack of even basic QC at the factories in China.
Scopes: Celestron 8" SCT F10, ES 127mm CF APO F7.5, Orion 120ST/F5 Achro. Mounts: ES Twilight I, Bresser EXOS2, Orion VersaGo II. Binos: Orion 10x50, Celestron 8x42. EPs: TeleVue: Radian 3mm, Plossls 11-15-20-32mm, 2x barlow; ES: 82o 4.7-6.7-8.8-11-14mm, 68o 16-20-24mm; Baader: Classic Orthos 6-10-18mm, Aspheric 31-36mm; Celestron: 0.63 reducer, X-Cel LX 5-9-12-25mm, Luminos 7-10-15mm; GSO SV 42mm. Filters: Zhumell: UHC, OIII; Baader: UHC-S, M&SG, CB; Orion: SG, H-beta; Lumicon: OIII, H-beta; DGM: NPB.
DSO tally: 549; H400-1: 242, H400-2: 55; M110: 110, S110: 36, Doubles: 306, Comets: 2
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