Page 1 of 3 123 LastLast
Results 1 to 10 of 22
Like Tree49Likes

Thread: My pitiful attempt to buy a telescope...

  1. #1
    Lowjiber's Avatar
    Lowjiber is offline Urban Astronomer
    Points: 185,760, Level: 100
    Level completed: 0%, Points required for next Level: 0
    Overall activity: 62.0%
    Achievements:
    2 Posts Achievement20 Posts Achievement!50 Posts Achievement!5 Threads Achievement!200+ Posts Achievement!
    Awards:
    Highest Experience Award
    Join Date
    Jun 2013
    Location
    Las Vegas, Nv, about two miles south of the "strip".
    Posts
    11,730
    Points
    185,760
    Level
    100
    Thanks
    3,853
    Thanked 4,252x 3,313 Posts
    Blog Entries
    6
    Downloads
    1
    Uploads
    0

    Default My pitiful attempt to buy a telescope...



    I need another scope like a hog needs a songbook. However, early last week I began my research of one that had caught my attention as a possible instrument to fill a void in my refractor collection… an SW Pro 100mm ED. After talking with two other owners, I was convinced and set about to have one delivered to Las Vegas.

    Now, I recognize that our hobby is a cut-throat, low-margin business for the retailers who lovingly deliver our equipment. Therefore, I do my absolute best to buy everything from a couple of vendors with whom I’ve dealt for several years. Both of their websites revealed that the scope was currently out-of-stock, and a quick phone call to each revealed that they had no definitive idea when the replacement stock would arrive… two weeks to maybe a month was the best guess either could render.

    My third choice was a large vendor that I’ve frequented occasionally, but never for something as big as a scope. In keeping with the rules, I won’t reveal the name of the vendor, but it’s one that most experienced astronomers will readily recognize… We’ll call them Vendor X.

    Vendor X’s website showed the scope in-stock, and I immediately fired off a phone call to place an order. (I never order a telescope using the website.) My conversation revealed that they don’t actually have them on-hand, but have them drop-shipped from the Celestron warehouse in California… Celestron handles Sky Watcher’s business in the US. Since Vegas is in close proximity to California, VX said, “You’ll have it in a couple of days.” Perfect. Done deal.

    So, five days passes, and I’ve had no emails, zip, nadda regarding the shipment, or even receipt of my order, from anyone. On Tuesday following the holiday, I call VX with the obvious question, “Where the fruit is my telescope?’ Apologetically, VX tells me that he’ll look into the matter and get back with me.

    Well, Wednesday rolls around and I find an email from VX that says the following (in so many words), “Celestron made all of the drop-shipments yesterday, but yours didn’t make the cut. The next drop-shipments will be in seven-to-ten days.” Make the cut? Seven-to-ten days? You’ve got almost $800 of my money, and I didn’t “make the cut”???? I’m not trying out for the seventh-grade basketball team! You’re fired! Cancel the order immediately!!!

    After letting my blood pressure get somewhere close to normal, I did a Google search for the scope. Low and behold--- Good old Amazon had six of the devils sitting in their warehouse just waiting for me to push the button. One-Click ordering via Prime puts it on my doorstep Friday.

    That should be the end of the story, but wait… there’s more.

    After placing the Amazon order, I retired to the sanity and safety of the poker room at Caesar’s for my morning poker game. I had just put my chips on the table and ordered a coffee from the girl when my phone rang. (Phones aren’t allowed at the poker table, and if the call had been two minutes later mine would have been off.) I wouldn’t have answered, but saw the number was from the guy who now has me playing the triangle in the seventh-grade band… Vendor X.

    VX was soooooo happy! He proudly announced that he had made a phone call to Celestron and my scope was on the loading dock for shipment TODAY to be delivered on Saturday. (In case you lost count, that’s one day after my Amazon order will be sitting on the mount in my backyard.)

    Needless to say, I gave VX yet another piece of my mind and told him that I’d better see the money returned to my account by close-of-business today. Furthermore, if Celestron somehow fails to recall the order that I cancelled, I’ll have two of ‘em sitting here on Saturday night. Kiss my RACI!

    It is just amazing to me how a company that started out selling books can now deliver specialty items at the same price, with free shipping, that astronomical vendors cannot. You can bet I’ll never spend another dime with Vendor X, nor will I ever recommend them to anyone else.
    John (Urban Astronomer) Apertura AD10 Dob; XLT 150 Dob; XLT 120EQ; Lunt Solar 60 PT/B1200; ES AR102; SW Pro 100ED; 2 SW Pro 80ED's; 90mm Eq; WO Z-61; SW 90mm Virtuso Mak; 2 Orion ST-80's; Quark-C; Cams: ASI120MM-S, ASI174MM & ASI174MM-cooled

    To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.

    To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.

    To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.

    To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.

  2. The Following User Says Thank You to Lowjiber For This Useful Post:

    j.gardavsky (10-12-2017)

  3. #2
    Gabby76's Avatar
    Gabby76 is offline Super Moderator
    Points: 62,629, Level: 100
    Level completed: 0%, Points required for next Level: 0
    Overall activity: 29.0%
    Achievements:
    2 Posts Achievement20 Posts Achievement!Gallery Achievement!Album Achievement!50 Posts Achievement!
    Join Date
    Jan 2016
    Location
    Live: Slovakia Work: Canada
    Posts
    14,368
    Points
    62,629
    Level
    100
    Thanks
    2,554
    Thanked 4,599x 3,881 Posts
    Blog Entries
    4
    Downloads
    3
    Uploads
    0

    Default Re: My pitiful attempt to buy a telescope...

    Congratulations on the new scope though sad that you had to go through all of that to get one!
    I assume this is the f/9 version? If so a very nice scope. Enjoy!
    Lowjiber likes this.
    Refractors: Antares 105 f/15, Bresser 102XL f/13.2, Celestron 102 f/6.5, 2-150 f/8, Stellarvue NHNG 80 f/6.9, TAL 100RS f/10, TS 102 f/11, Vixen SD115s f/7.7
    Mounts: Manfrotto 055PRO, Celestron SLT, Celestron CG-5/ Argo Navis, Vixen SXP Binoculars: Celestron Eyepieces: A-Z

    To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.

    The weakest link in the optical chain is the large nut located directly behind the eyepiece/ camera. - Gabrielle
    Ya gotta keep this Apo/Achro thing in some balance of perspective. Apos are awesome, but long focus Achros aren't that far behind them - Siriusandthepup (CN)

    To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.

  4. The Following User Says Thank You to Gabby76 For This Useful Post:

    Lowjiber (10-11-2017)

  5. #3
    Lowjiber's Avatar
    Lowjiber is offline Urban Astronomer
    Points: 185,760, Level: 100
    Level completed: 0%, Points required for next Level: 0
    Overall activity: 62.0%
    Achievements:
    2 Posts Achievement20 Posts Achievement!50 Posts Achievement!5 Threads Achievement!200+ Posts Achievement!
    Awards:
    Highest Experience Award
    Join Date
    Jun 2013
    Location
    Las Vegas, Nv, about two miles south of the "strip".
    Posts
    11,730
    Points
    185,760
    Level
    100
    Thanks
    3,853
    Thanked 4,252x 3,313 Posts
    Blog Entries
    6
    Downloads
    1
    Uploads
    0

    Default Re: My pitiful attempt to buy a telescope...

    Yup! f/9
    Gabby76 likes this.
    John (Urban Astronomer) Apertura AD10 Dob; XLT 150 Dob; XLT 120EQ; Lunt Solar 60 PT/B1200; ES AR102; SW Pro 100ED; 2 SW Pro 80ED's; 90mm Eq; WO Z-61; SW 90mm Virtuso Mak; 2 Orion ST-80's; Quark-C; Cams: ASI120MM-S, ASI174MM & ASI174MM-cooled

    To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.

    To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.

    To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.

    To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.

  6. #4
    Prowler75's Avatar
    Prowler75 is offline Gold Supporter
    Points: 15,547, Level: 85
    Level completed: 99%, Points required for next Level: 3
    Overall activity: 3.0%
    Achievements:
    2 Posts Achievement20 Posts Achievement!5 Threads Achievement!50 Posts Achievement!365 Days+ Registered Achievement!
    Join Date
    Jan 2015
    Location
    Greensboro, North Carolina
    Posts
    2,087
    Points
    15,547
    Level
    85
    Thanks
    794
    Thanked 1,048x 800 Posts
    Downloads
    0
    Uploads
    0

    Default Re: My pitiful attempt to buy a telescope...

    Sounds more like a pitiful attempt at customer service on the part of Vendor X. You have nearly a grand tied up with them and the best they could come up with was you did make the cut...pitiful!
    Congrats on pulling the trigger (or pressing the buy now button) on a new scope though. Looking forward to your first light report and to hear if the original order ends up showing up.
    Lowjiber likes this.
    Craig
    Telescopes: Zhumell Z12, Orion Skyquest XT8 Classic, ES FL-AR127/1200, Celestron Omni XLT AZ 102, Tasco 8v
    Mounts: EXOS2GT, Vixen Polaris and an old Meade 2080 GEM
    Eyepieces: Explore Scientific 82˚18mm, 11mm, 8.8mm, 6.7mm, 70˚ 25mm, Kokusai Kohki 9mm HD-OR, Orion Plossl 25mm, Agena EWA 9mm, Zhumell 30mm


    To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.

  7. #5
    Bigzmey's Avatar
    Bigzmey is offline HYPER GIANT
    Points: 29,390, Level: 100
    Level completed: 0%, Points required for next Level: 0
    Overall activity: 37.0%
    Achievements:
    2 Posts Achievement20 Posts Achievement!5 Threads Achievement!50 Posts Achievement!200+ Posts Achievement!
    Join Date
    Sep 2015
    Location
    San Diego, California, USA
    Posts
    5,451
    Points
    29,390
    Level
    100
    Thanks
    1,268
    Thanked 2,180x 1,632 Posts
    Downloads
    0
    Uploads
    0

    Default Re: My pitiful attempt to buy a telescope...

    Congrats on the new scope! I almost bought it from Amazon last year, but ES 102mm CF triplet went on sale, so I picked that one instead.

    I try to support specialized Astro shops, but Amazon makes it so darn easy. And ability to buy, try for 30 days and return for the full purchase price (if needed) no questions asked is a big plus.

    Also, thanks for heads up, I will not buy anything from Vendor X.
    Lowjiber likes this.
    Scopes: Celestron: 8" SCT F10, Omni 150R Achro F5, Onyx 80ED F6.3; ES: 127mm CF F7.5 APO. Mounts: ES Twilight I, Bresser EXOS2, SW SkyTee2, UA MicroStar. Binos: Orion 10x50, Celestron 8x42. EPs: TeleVue: Plossls & barlows; ES: 82os & 68os; Vixen: SLVs & NPLs; Baader: BCOs & Aspherics; EO/UO: HD Orthos; Meade: UWAs & Plossls; Celestron: X-Cel LXs, Luminos; GSO SVs. Filters: Astronomik: UHC; Lumicon: OIII, H-beta, DeepSky; Baader: UHC-S, M&SG, CB; Orion: UltraBlock, SG. DSO tally: 923 (H400-1: 400, H400-2: 139, H300-3: 27; M110: 110, S110: 73). Doubles: 600, Comets: 5, Asteroids: 27
    To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.

  8. #6
    UlteriorModem's Avatar
    UlteriorModem is offline Gold Supporter
    Points: 71,607, Level: 100
    Level completed: 0%, Points required for next Level: 0
    Overall activity: 76.0%
    Achievements:
    2 Posts Achievement20 Posts Achievement!5 Threads Achievement!50 Posts Achievement!200+ Posts Achievement!
    Awards:
    Most Threads Award
    Join Date
    Oct 2015
    Location
    Tallahasse Florida
    Posts
    15,219
    Points
    71,607
    Level
    100
    Thanks
    1,854
    Thanked 3,755x 3,171 Posts
    Blog Entries
    4
    Downloads
    0
    Uploads
    0

    Default Re: My pitiful attempt to buy a telescope...

    I guess Amazon was a cut above....
    Lowjiber and starlogborg like this.
    Scopes: Orion 130mm APO Triplet, Orion 8" f4 astrograph, 10" RC Mount: Celestron CGX-L Guiding: Orion 60mm f4 scope, Starlight Loadstar, PHD2 software - Cams: Planetary: ASI120mc, DSO:Atik 383L+, SGPsoftware Processing : Regisax, Deep Sky Stacker, Star Tools, Pixinsight Assistant: One very large cat
    ~ Put your money where your mount is ~


    To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.

  9. #7
    helicon64's Avatar
    helicon64 is offline Indy the cat
    Points: 113,307, Level: 100
    Level completed: 0%, Points required for next Level: 0
    Overall activity: 59.0%
    Achievements:
    2 Posts Achievement20 Posts Achievement!50 Posts Achievement!Ghost Achievement! Averaging 5+ posts a day!200+ Posts Achievement!
    Awards:
    Activity & Post & Thread Master
    Join Date
    Jul 2012
    Location
    Berkeley, CA
    Posts
    19,385
    Points
    113,307
    Level
    100
    Thanks
    20,060
    Thanked 5,690x 4,567 Posts
    Downloads
    1
    Uploads
    0

    Default Re: My pitiful attempt to buy a telescope...

    Jeff Bezos has his hands in all of the pots. And they routinely clock anybody whom they are competing with right on the noggin. Good for you John!
    Lowjiber likes this.
    Michael
    Obsession 18" f/4.2, Zhumell Z10 f/4.9, ES AR 152 refractor f/6.5, Celestron Skymaster 15x70's , Bushnell 10x50's
    9x50mm RACI finder, Telrad, Rigel Quickfinder, 30mm Erfle, 9mm Plossl, and full line of ES eyepieces
    Imagination is more important than knowledge. Knowledge is Limited. Imagination Circles the World... A. Einstein


  10. #8
    Eagleheaf's Avatar
    Eagleheaf is offline Banned
    Points: 28,244, Level: 100
    Level completed: 0%, Points required for next Level: 0
    Overall activity: 29.0%
    Achievements:
    2 Posts Achievement20 Posts Achievement!50 Posts Achievement!5 Threads Achievement!200+ Posts Achievement!
    Join Date
    Feb 2017
    Location
    Oakwood, Illinois
    Posts
    4,473
    Points
    28,244
    Level
    100
    Thanks
    3,285
    Thanked 2,214x 1,540 Posts
    Downloads
    6
    Uploads
    0

    Default Re: My pitiful attempt to buy a telescope...

    Well, John that sounds like a fun scope. I am glad you made it through the acquisition with your sanity intact. I look forward to your first light post.
    And as my mother used to say..."cool dude" !
    j.gardavsky and Lowjiber like this.

  11. #9
    goldstar's Avatar
    goldstar is offline Bronze Supporter
    Points: 6,123, Level: 53
    Level completed: 87%, Points required for next Level: 27
    Overall activity: 2.0%
    Achievements:
    2 Posts Achievement5 Threads Achievement!20 Posts Achievement!50 Posts Achievement!First 1000 Experience Points
    Join Date
    Feb 2016
    Location
    plattsburgh
    Posts
    767
    Points
    6,123
    Level
    53
    Thanks
    2
    Thanked 205x 164 Posts
    Downloads
    0
    Uploads
    0

    Default Re: My pitiful attempt to buy a telescope...

    I was about to comment that NO attempt to buy a scope is pitiful.
    However, in your case...
    Want something truly pitiful? -Reading horoscopes.....
    Lowjiber likes this.

    To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
    CR 6 150 mm f8 refractor . AVX mount. 80mm guide scope with Nexguide. Canon EOS rebel 3 Ti DSLR. Canon Rebel XS DIY modified. I- Optron skytracker. Sky Watcher 8 inch collapsible Dob. 30 mm, 25 mm ,20 mm, 15 mm, 10 mm ,8.8 mm EPS plus plus plus. Cometron 12 x 70 binos plus a couple of 6X42 birders. Sky Watcher PRO ED 80 mm. UHC/LPR, OIII, UV/IR cut filters . Flip mirror. 5 mW green Laser pointer. Telrad donated to Rick18704-Lots of hope. Lousy skies.

  12. #10
    jaetea's Avatar
    jaetea is offline Awaiting Maven Status
    Points: 139,808, Level: 100
    Level completed: 0%, Points required for next Level: 0
    Overall activity: 38.0%
    Achievements:
    365 Days+ Registered Achievement!750 Days+ Registered Achievement!2 Posts AchievementFirst 1000 Experience Points20 Posts Achievement!
    Join Date
    Sep 2011
    Location
    Honolulu, HI
    Posts
    6,974
    Points
    139,808
    Level
    100
    Thanks
    1,066
    Thanked 2,655x 2,080 Posts
    Blog Entries
    17
    Downloads
    11
    Uploads
    0

    Default Re: My pitiful attempt to buy a telescope...

    Hi John,

    It's interesting, I had a similar incident with a very southern California vendor, from whom I order routinely and trust implicitly. My 6" RC was supposed to ship, but hey, somehow it missed the cut and didn't make it out when they stated it would. They used this line on me twice before the scope finally arrived. I wonder if that is the new line for the "blame the delay" game. The scope eventually showed up and I got my exorbitant shipping charges refunded.

    Glad your situation was less convoluted than mine. Remember, first light soonest!

    Cheers,
    JT
    Lowjiber likes this.
    Main: C-stron CPC1100 #2 Scope: 8" f/7.5 Dob mounted Newt AP Scope: TPO 6" RC f/9 & ES 80mm f/6 APO G&G Scope: Meade 102mm f/7.8 goto Guide Scopes: 70 & 80mm fracs Mounts: C-stron AVX CGEM & GT Alt-Az, Cameras: Canon T3i 2, ASI120MC Binos: 10X502,10.5X70,15X702, 25X100 EPs: ES: 21 100°, 30 82° X-Cels: 9,12,18,25 Clubs: RCA & HAS
    HOME »
    To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.

    I never met a scope I didn't want to keep.
    To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
    "My God, it's full of stars."
    To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.

 

 
Page 1 of 3 123 LastLast

Similar Threads

  1. First attempt with telescope
    By Sjd-wth in forum Astronomy Beginners Forum
    Replies: 24
    Last Post: 11-10-2016, 11:33 AM
  2. My First Pitiful Attempt at Lovejoy
    By astrovetteman in forum Astrophotography Forum
    Replies: 20
    Last Post: 01-02-2015, 01:18 PM
  3. Replies: 4
    Last Post: 02-06-2013, 07:11 PM
  4. DSLR Deep Sky Imaging: My 1st attempt with a Telescope | Orion Nebula M42
    By geethq in forum Astrophotography Forum
    Replies: 31
    Last Post: 02-01-2013, 02:10 AM
  5. First Attempt with a new Telescope
    By Skamins1 in forum Astronomy Beginners Forum
    Replies: 2
    Last Post: 06-12-2012, 11:21 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Powered by vBulletin® Version 4.2.0
Powered by vBulletin®
All times are GMT. The time now is 08:05 AM.