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  1. #1
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    Thumbs down "Fastway" Courier Package Delivery Service Review



    Man these guys are such a joke I just ordered a cheap used power supply for a computer 2 weeks ago I still don't have it!

    They are the slowest, most unprofessional courier I have ever experienced.

    My package is still "on its way" "despite someone trying to reach me" but didn't even leave a slip! That has never happened with 5 other services. Most called me to check I was home and delivered immediately on time.


    Today I was promised someone would come after I called 8am - no one came between 1-5pm. No one called either my given home or mobile numbers!

    Funniest thing is the "FASTWAY" courier was in the area at about 11am and I thought they would have my package. I stopped the man and lady in the van and asked them if they had mine they said no.

    They didn't even have any GPS in the car, and were simply making circles around the neighborhood while I waited for the train for the next 30 minutes as I waited. They even stopped off at the convenience store to ask directions before making another circle.

    They should call themselves "NOWAY" Courier. They must give out franchises like colds but this is harming their business in ways you can't even imagine.

    noway "fastway" ever again!
    Name: Gus OTAs: ED 100 PRO refractor, Orion ST80 (not the CF), 8" Dob stuck in Canada Mounts:HEQ5PRO Synscan mount, Manfrotto Tripod CAMS: Guidecam Philips SPC900 webcams (4), Canon unmodded-450D DSLR

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  2. #2
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    know what you mean gus.
    took 3 weels to get my power pack.
    the annoying thing was,when i tracked it,it said it was at
    a depot 5 miles away,the day after i ordered,and there it
    stayed.i checked everyday,it would be put on the van,status saying this.
    then it would say returned to depot due to bad weather.yet my regular
    mail was getting through no probs.
    when it eventually arrived,all the courier could say was,"nothing to do with me,
    i'm new here".
    HA!!likely story.
    hope yours gets to you soon buddy.
    clear skies,
    andy

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    andy

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  4. #3
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    Default

    thanks Andy I don't know how they get away with such service these companies

    my tracking number gave:

    Your parcel is currently in transit between our Sydney and Sydney depots.
    That makes perfect sense its in between X and X ie nowhere!
    Name: Gus OTAs: ED 100 PRO refractor, Orion ST80 (not the CF), 8" Dob stuck in Canada Mounts:HEQ5PRO Synscan mount, Manfrotto Tripod CAMS: Guidecam Philips SPC900 webcams (4), Canon unmodded-450D DSLR

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  6. #4
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    makes all the sense in the world,NOT.
    mine was on the van every day for 2 weeks,according
    to the tracking.then when it never arrived,"returned to depot".
    i coulda walked there and got it faster.
    i won't be going back there in a hurry my friend.
    is there no way to pick it up in person?
    clear skies,
    andy

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    andy

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    revelation 20X80 bino's,camlink tp-2500 camera/bino tripod.
    a few bits and pieces and a major addiction
    to the sky.
    ARCHAEOLOGISTS WILL DATE ANY OLD THING

  7. #5
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    Default

    Andy thanks mate
    I know it doesn't - I just got the package now after my 2nd call and several emails.

    Seems it was a "new" delivery guy. I don't know about new, but if when I did my job I made sure I stayed until it was finished even if it wasn't my business. If its taking a week to deliver something that should take a day, not only are you behind but you are not doing your job. Its a franchise business, so this "new guy" is messing with his own business.

    When I was working fast food, instead of filling the fridge I was serving the customer immediately. I guess its the same in any business, keep the customer happy and he will come back. Make him/her wait, and they won't be back.
    Name: Gus OTAs: ED 100 PRO refractor, Orion ST80 (not the CF), 8" Dob stuck in Canada Mounts:HEQ5PRO Synscan mount, Manfrotto Tripod CAMS: Guidecam Philips SPC900 webcams (4), Canon unmodded-450D DSLR

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  8. #6
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    Default

    know exactly what you mean gus,
    a happy customer will always come back and recommend you.
    works in my line of work too.
    guess the "new guy" never heard of sat nav either.
    i did some courier work about 6 years ago to help a friend who
    was a franchise too.too many hours in the day for him to do it
    alone,so i helped until he got another guy,but everything got
    where it had to,and on time.
    i think they're just trying to pull a flanker tbh.
    blame everyone but themselves.
    glad you got it sorted in the end my friend.
    clear skies,
    andy

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    andy

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    revelation 20X80 bino's,camlink tp-2500 camera/bino tripod.
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    ARCHAEOLOGISTS WILL DATE ANY OLD THING

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  10. #7
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    Hey Gus,

    What condition was the box in?

    Normally when it takes a while to get it the box is 'crunched'....
    Gordon
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