Page 1 of 4 123 ... LastLast
Results 1 to 10 of 37
Like Tree35Likes

Thread: High Point Scientific vs Amazon vs Telescopesplus??

  1. #1
    chrisbourque's Avatar
    chrisbourque is offline White Dwarf
    Points: 512, Level: 10
    Level completed: 24%, Points required for next Level: 38
    Overall activity: 2.0%
    Achievements:
    2 Posts Achievement20 Posts Achievement!
    Join Date
    Jan 2019
    Location
    Canada
    Posts
    16
    Points
    512
    Level
    10
    Thanks
    39
    Thanked 1 Time in 1 Post

    Default High Point Scientific vs Amazon vs Telescopesplus??



    Hi all!

    Second post to AF, here we go! Thought this question would fit best in the Beginners Section.

    Very simply (although maybe not a simple answer): does anyone have any experience ordering Telescopes from these three vendors, High Point Scientific, Amazon, and/or Telescopesplus? And would you recommend one over the other (e.g. better customer service with one over the other, ease of returns, etc)?

    Background (in case you wanna know the backstory):
    I have decided the Apertura AD12 (or Zhumell Z12... I understand is the exact same thing) is the right scope for me. So now its just a matter of deciding where to buy it from. All the vendors mentioned above sell one of the two (AD12 or Z12) for the exact same price and accessories. Therefore, the only difference I can anticipate is possible customer service should I need help with my order at any point. Amazon.com has the Zhumell Z12, and I know they have excellent customer service. I am sure if I needed to send this huge honk'in scope back for reasons such as manufacturer's defects or damage due to shipping, they would be willing to cover the costs of shipping back (major major plus). However, High Point Scientific very likely would have better technical assistance when it comes to their own specialty. So I assume any telescope related questions would be better answered by them. But I am not sure how good they are to deal with if issues arise with the order (as described).

    So just wanted to put some feelers out in the community and see if anyone had any recommendations!

    Thank you very much in advance for any advice.
    Cheers
    Juno16 likes this.

  2. #2
    Doug James's Avatar
    Doug James is offline Bronze Supporter
    Points: 7,885, Level: 62
    Level completed: 12%, Points required for next Level: 265
    Overall activity: 0%
    Achievements:
    5 Threads Achievement!50 Posts Achievement!365 Days+ Registered Achievement!2 Posts Achievement20 Posts Achievement!
    Join Date
    Nov 2011
    Location
    Whiteshell Lake, Mb. Canada
    Posts
    288
    Points
    7,885
    Level
    62
    Thanks
    135
    Thanked 52x 37 Posts

    Default Re: High Point Scientific vs Amazon vs Telescopesplus??

    I have never had a problem with High Point Scientific, and it is very likely there technical assistance would be better. However I would be guessing on that.
    Greg6498 likes this.
    Celestron Omni XLT 120 Refractor,
    To view links or images in signatures your post count must be 5 or greater. You currently have 0 signatures.
    XT8 Classic
    To view links or images in signatures your post count must be 5 or greater. You currently have 0 signatures.
    - Telrad finder -
    To view links or images in signatures your post count must be 5 or greater. You currently have 0 signatures.
    Plossl 1.25" eyepieces 40mm,25mm,17mm,
    Shorty 2x
    To view links or images in signatures your post count must be 5 or greater. You currently have 0 signatures.
    lens, Orion Stratus 8mm,13mm,21mm, Baader 36mm, Meade 6.5mm,
    Binoculars, Nikon 10x50

  3. The Following User Says Thank You to Doug James For This Useful Post:

    chrisbourque (01-06-2019)

  4. #3
    Juno16's Avatar
    Juno16 is offline SUPER GIANT
    Points: 12,236, Level: 76
    Level completed: 54%, Points required for next Level: 164
    Overall activity: 1.0%
    Achievements:
    2 Posts Achievement20 Posts Achievement!5 Threads Achievement!365 Days+ Registered Achievement!50 Posts Achievement!
    Join Date
    May 2016
    Location
    South Mississippi
    Posts
    1,466
    Points
    12,236
    Level
    76
    Thanks
    1,294
    Thanked 796x 576 Posts

    Default Re: High Point Scientific vs Amazon vs Telescopesplus??

    Very good question!
    I am awaiting some responses to your thread too.

    I order a bunch from Amazon simply because of the ease in returns. Personally, I would use Amazon and refer any technical questions to Apertura or Zhumell. Just me.

    Thanks,
    Jim

    To view links or images in signatures your post count must be 5 or greater. You currently have 0 signatures.
    : Explore Scientific ED102 Triplet APO,
    To view links or images in signatures your post count must be 5 or greater. You currently have 0 signatures.
    130 SLT.
    Mounts: Celestron AVX with
    To view links or images in signatures your post count must be 5 or greater. You currently have 0 signatures.
    MM Autoguider, SLT; Binoculars: Bushnell 10X50;
    Camera: Nikon D3300 (unmodded), DigiCamControl, PHD2, SharpCap v3.2, StarTools, PE14
    Dog: Jack
    Astro Photos https://flickr.com/photos/157183480@N07/sets/72157707681236785

    To view links or images in signatures your post count must be 5 or greater. You currently have 0 signatures.

  5. The Following User Says Thank You to Juno16 For This Useful Post:

    chrisbourque (01-06-2019)

  6. #4
    helicon64's Avatar
    helicon64 is offline Indy the cat
    Points: 134,465, Level: 100
    Level completed: 0%, Points required for next Level: 0
    Overall activity: 0%
    Achievements:
    2 Posts Achievement20 Posts Achievement!50 Posts Achievement!Ghost Achievement! Averaging 5+ posts a day!200+ Posts Achievement!
    Awards:
    Most Friends Award!
    Join Date
    Jul 2012
    Location
    Berkeley, CA
    Posts
    22,663
    Points
    134,465
    Level
    100
    Thanks
    23,733
    Thanked 6,969x 5,426 Posts

    Default Re: High Point Scientific vs Amazon vs Telescopesplus??

    I think any of those vendors would be fine. But I suppose I would favor Amazon because of the ease of returns, as others have pointed out. Good luck with the Z12/AD12 purchase as you upgrade to a big piece of glass.
    Michael
    Obsession 18" f/4.2, Zhumell Z10 f/4.9, ES AR 152 refractor f/6.5, Celestron Skymaster 15x70's , Bushnell 10x50's
    9x50mm RACI finder, Telrad, Rigel Quickfinder, 30mm Erfle, 9mm Plossl, and full line of ES eyepieces
    Imagination is more important than knowledge. Knowledge is Limited. Imagination Circles the World... A. Einstein


  7. The Following User Says Thank You to helicon64 For This Useful Post:

    chrisbourque (01-06-2019)

  8. #5
    spereira's Avatar
    spereira is offline HYPER GIANT
    Points: 12,931, Level: 78
    Level completed: 52%, Points required for next Level: 169
    Overall activity: 28.0%
    Achievements:
    First 1000 Experience Points365 Days+ Registered Achievement!750 Days+ Registered Achievement!1000 Days+ Registered Achievement!3 Years + Achievement
    Join Date
    Oct 2014
    Location
    Bedford, NH, USA
    Posts
    2,468
    Points
    12,931
    Level
    78
    Thanks
    535
    Thanked 503x 414 Posts

    Default Re: High Point Scientific vs Amazon vs Telescopesplus??

    I strongly recommend Highpoint Scientific and also B&H Photo for excellent service and support. I’ve dealt with both and they are my go-to places for purchases as well as advice on which pieces and parts to get in order to build what
    I want properly.

    smp
    Stephen
    - - - - - -

    To view links or images in signatures your post count must be 5 or greater. You currently have 0 signatures.
    :
    Tele Vue TV-85
    Solar: Daystar Quark (chromosphere)
    Mount: Explore Scientific Twilight I tripod w/
    To view links or images in signatures your post count must be 5 or greater. You currently have 0 signatures.
    GT mount
    Local Club: New Hampshire Astronomical Society

    To view links or images in signatures your post count must be 5 or greater. You currently have 0 signatures.

  9. The Following User Says Thank You to spereira For This Useful Post:

    chrisbourque (01-06-2019)

  10. #6
    TCampbell's Avatar
    TCampbell is offline HYPER GIANT
    Points: 13,047, Level: 78
    Level completed: 85%, Points required for next Level: 53
    Overall activity: 0%
    Achievements:
    2 Posts Achievement20 Posts Achievement!50 Posts Achievement!200+ Posts Achievement!365 Days+ Registered Achievement!
    Join Date
    Apr 2012
    Location
    Dearborn, MI
    Posts
    1,798
    Points
    13,047
    Level
    78
    Thanks
    4
    Thanked 759x 569 Posts

    Default Re: High Point Scientific vs Amazon vs Telescopesplus??

    I've made lots of purchases via High Point Scientific. They've been great. Phone support has been great. I have never had anything but a positive experience. These guys are familiar with the equipment they sell... so if you had a question about the product, odds are they'd be able to provide a good answer.

    While Amazon is probably fine as a retailer ... if for some reason you need to phone to ask questions ... that's not something Amazon does. You can do a return, but that's it. (There nobody at Amazon who is an expert at telescopes. You may as well be buying for a department store clerk.)

    I have never heard of Telescopes Plus.
    Tim Campbell


    To view links or images in signatures your post count must be 5 or greater. You currently have 0 signatures.
    : PlaneWave 12.5” CDK - Meade 14" LX-200 ACF - TeleVue NP101is - Lunt LS80T Ha/PT/DSII
    Mounts: Losmandy G11 &
    To view links or images in signatures your post count must be 5 or greater. You currently have 0 signatures.
    2 - Losmandy GM8 & Gemini 2 - Meade LX80
    Cameras: ZWO ASI128MC-Pro - ZWO ASI174MM-Cool - Canon 60Da

  11. The Following User Says Thank You to TCampbell For This Useful Post:

    chrisbourque (01-06-2019)

  12. #7
    chrisbourque's Avatar
    chrisbourque is offline White Dwarf
    Points: 512, Level: 10
    Level completed: 24%, Points required for next Level: 38
    Overall activity: 2.0%
    Achievements:
    2 Posts Achievement20 Posts Achievement!
    Join Date
    Jan 2019
    Location
    Canada
    Posts
    16
    Points
    512
    Level
    10
    Thanks
    39
    Thanked 1 Time in 1 Post

    Default Re: High Point Scientific vs Amazon vs Telescopesplus??

    Quote Originally Posted by spereira View Post
    I strongly recommend Highpoint Scientific and also B&H Photo for excellent service and support. I’ve dealt with both and they are my go-to places for purchases as well as advice on which pieces and parts to get in order to build what
    I want properly.

    smp
    Oh yeah! I almost forgot about B&H. Good call, I will also check them out.

  13. #8
    not_Fritz_Argelander's Avatar
    not_Fritz_Argelander is online now HYPER GIANT
    Points: 180,554, Level: 100
    Level completed: 0%, Points required for next Level: 0
    Overall activity: 77.0%
    Achievements:
    365 Days+ Registered Achievement!2 Posts Achievement20 Posts Achievement!750 Days+ Registered Achievement!First 1000 Experience Points
    Awards:
    Thread Award
    Join Date
    Jul 2011
    Location
    US
    Posts
    21,969
    Points
    180,554
    Level
    100
    Thanks
    7,250
    Thanked 46,355x 14,922 Posts
    Blog Entries
    59

    Default Re: High Point Scientific vs Amazon vs Telescopesplus??

    I'm aware of a few complaints others have had about telescopes plus. I got my Z12 from them and was lucky. The package was in tatters but the scope was fine.

    Every transaction I've had with high point has been seemless and perfect.

    To view links or images in signatures your post count must be 5 or greater. You currently have 0 signatures.
    : Refractors:

    To view links or images in signatures your post count must be 5 or greater. You currently have 0 signatures.
    ST80 (mods for white light solar), SV ED80 f7 Newtonians: Z12 f5 Catadioptrics: VMC110L, Intes MK66 EPs: KK Fujiyama Orthoscopics, 2x Vixen NPLs (40-6mm) and BCOs, Baader Mark IV zooms, TV Panoptics, Delos, Plossl 32-8mm. Mixed brand Masuyama/Astroplans Binocular Nikon Aculon 10x50, Celestron 15x70, Baader Maxbright. Mounts: Star Seeker III, Vixen Porta II, Celestron CG5, Orion
    To view links or images in signatures your post count must be 5 or greater. You currently have 0 signatures.
    EQG

  14. The Following User Says Thank You to not_Fritz_Argelander For This Useful Post:

    chrisbourque (01-06-2019)

  15. #9
    OleCuss's Avatar
    OleCuss is offline Curmudgeon
    Points: 61,122, Level: 100
    Level completed: 0%, Points required for next Level: 0
    Overall activity: 12.0%
    Achievements:
    200+ Posts Achievement!First 1000 Experience Points400+ Posts Achievement365 Days+ Registered Achievement!Got three Friends
    Join Date
    Oct 2010
    Location
    Central California, USA
    Posts
    12,070
    Points
    61,122
    Level
    100
    Thanks
    2,212
    Thanked 5,436x 3,558 Posts

    Default Re: High Point Scientific vs Amazon vs Telescopesplus??

    I've never had a problem with High Point Scientific. Amazon has generally been quite good as well but for high-ticket items I'd probably tend to deal directly with the seller - it's often a little cheaper and we're supporting them better if Amazon is not taking a cut of the sale.

    I've never used Telescopes Plus. They may be excellent but I don't know it.

    There are several multi-brand vendors I tend to check. High Point is one but I'll also check OPT Corp, Adorama, Agena Astro, and often Orion. But if I'm getting a Sky-Watcher, Meade, Explore Scientific (or similar) product I'll look to see if I can buy direct. The last few times I checked it didn't look like Celestron would sell direct.

    Years ago I wanted a RigelSys product. I purchased direct and as a result I was able to get exactly what I wanted rather than almost what I wanted. A lot of the small shops don't really expect to make much money but sell as much as a service to the community as a profit center - they have to keep their day job in order to pay their bills. Buying direct can make a huge difference to them and they tend to actually enjoy working with you on customization of the product for what is often a surprisingly small fee and occasionally for free. So I buy direct from them when I can and thus their profit is a tiny bit bigger and when I need to I'll work with them on improvements.

    One other thing? If the shop is somewhat near you might be able to get a discount for going there and paying cash. The amounts they have to pay the credit card companies can hurt them considerably. If they are paying fees to both Amazon (or eBay) and to credit card companies - it can be tough to stay in business.
    chrisbourque likes this.

    To view links or images in signatures your post count must be 5 or greater. You currently have 0 signatures.
    XX12G and XT8; 10 inch LX200GPS;
    To view links or images in signatures your post count must be 5 or greater. You currently have 0 signatures.
    8SE; Tele Vue NP-101is (Petzval apochromat); Meade LS-8; WO GT-71; AVX and Losmandy G-11 mounts.

  16. The Following User Says Thank You to OleCuss For This Useful Post:

    chrisbourque (01-06-2019)

  17. #10
    not_Fritz_Argelander's Avatar
    not_Fritz_Argelander is online now HYPER GIANT
    Points: 180,554, Level: 100
    Level completed: 0%, Points required for next Level: 0
    Overall activity: 77.0%
    Achievements:
    365 Days+ Registered Achievement!2 Posts Achievement20 Posts Achievement!750 Days+ Registered Achievement!First 1000 Experience Points
    Awards:
    Thread Award
    Join Date
    Jul 2011
    Location
    US
    Posts
    21,969
    Points
    180,554
    Level
    100
    Thanks
    7,250
    Thanked 46,355x 14,922 Posts
    Blog Entries
    59

    Default Re: High Point Scientific vs Amazon vs Telescopesplus??

    Note: the telescopesplus site is the successor to the hayneedle site. My cautionary tale refers to the predecessor.

    To view links or images in signatures your post count must be 5 or greater. You currently have 0 signatures.
    : Refractors:

    To view links or images in signatures your post count must be 5 or greater. You currently have 0 signatures.
    ST80 (mods for white light solar), SV ED80 f7 Newtonians: Z12 f5 Catadioptrics: VMC110L, Intes MK66 EPs: KK Fujiyama Orthoscopics, 2x Vixen NPLs (40-6mm) and BCOs, Baader Mark IV zooms, TV Panoptics, Delos, Plossl 32-8mm. Mixed brand Masuyama/Astroplans Binocular Nikon Aculon 10x50, Celestron 15x70, Baader Maxbright. Mounts: Star Seeker III, Vixen Porta II, Celestron CG5, Orion
    To view links or images in signatures your post count must be 5 or greater. You currently have 0 signatures.
    EQG

  18. The Following User Says Thank You to not_Fritz_Argelander For This Useful Post:

    chrisbourque (01-06-2019)

 

 
Page 1 of 4 123 ... LastLast

Similar Threads

  1. GSO, High Point, Explore Scientific etc
    By Bataleon in forum Astronomy Beginners Forum
    Replies: 7
    Last Post: 08-07-2018, 02:45 AM
  2. High Point Scientific had this listed as....
    By Cosmos63 in forum Off Topic Forum
    Replies: 11
    Last Post: 10-30-2016, 02:37 PM
  3. High Point Scientific THANKS
    By astrovetteman in forum Telescope Mounts Forum
    Replies: 1
    Last Post: 07-03-2014, 05:38 AM
  4. High Point Scientific's Eyepieces
    By inkool in forum Telescope Eyepieces Forum
    Replies: 17
    Last Post: 05-09-2013, 02:05 PM
  5. Adaptor for AP - High Point Scientific hps-epp
    By tnkumar in forum Astronomy Beginners Forum
    Replies: 4
    Last Post: 03-07-2012, 05:43 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Powered by vBulletin® Version 4.2.0
Powered by vBulletin®
All times are GMT. The time now is 09:11 AM.